Yes, we do offer international delivery to most countries. However, please note that delivery times and costs may vary depending on the destination and international shipping requirements.
Yes, our team of technical experts is available to provide advice on the proper use of our plant extracts in different applications. If you have any questions or need guidance on how to use our products, do not hesitate to contact us.
Yes, our plant extracts are made with high-quality ingredients and have been tested and approved by various quality control and food safety organizations. Some of our products may have specific certifications, which are clearly indicated on the product labeling as well as in all technical ingredient information.
Yes, we can provide samples of our plant extracts for your various tests or analytics prior to production. Contact our representatives and they will be happy to advise you and assist you with the product you need.
After your order has been sent, we will send you an email with your tracking number and a link to track your package online. You can also contact us and an agent will inform you.
The delivery time of your order may vary depending on the location and shipping method you have selected. Generally, we process and ship orders within 1-2 business days and the shipping time depends on the destination and selected shipping method. If you would like more accurate information about the delivery time of your order, please do not hesitate to contact our customer service team, who will be happy to help you obtain a more accurate estimated delivery time according to your location and shipping method.
Yes, it is possible that the color of your plant extract may vary from one order to another due to various factors. One of the factors that can influence the color variation is the harvest season of the plants used in making the extract. The color of plants may vary depending on climatic factors such as sunlight, temperature, humidity, and rainfall, which can affect the final color of the extract. Additionally, other factors such as the maturity of plants, the extraction method used, and the presence of other ingredients in the extract formula can also influence the color of the final product. It’s important to note that color variation does not affect the quality or effectiveness of the extract. However, if you have any concerns regarding the color variation or any other aspect of your extract, please contact our customer support team for more information and assistance.